Zoobi · Legal
Last updated: 21 July 2026
Please read these Terms & Conditions (“Terms”) carefully before using the Zoobi application or the website at zoobi.aieduservices.com. By creating an account or using the Application, You agree to be bound by these Terms.
In these Terms, capitalised words have the meanings below and apply equally in the singular and plural:
You may use the Application if You are capable of forming a legally binding contract under applicable law. If You use the Application on behalf of another person (for example a child or a person You supervise), You are responsible for their use and for ensuring it complies with these Terms. By using the Application You confirm that You have the legal capacity to agree to these Terms.
To use most features You must create an account using email and password or Google Sign-In (authenticated through Firebase). You agree to provide accurate, current and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify Us promptly at zoobi@aieduservices.com of any unauthorised use. We may suspend or terminate accounts that violate these Terms.
Subject to these Terms, We grant You a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the Application on a device You own or control, solely for your personal, non-commercial language-learning use.
You agree that You will not, and will not permit others to:
Zoobi is a spoken-language learning tool. With your permission, the Application accesses your device microphone to enable speaking practice with the AI tutor, speech recognition (speech-to-text), pronunciation feedback and conversation. Your speech is transcribed on your device; we store the resulting transcripts (text), not raw voice recordings. You may grant or revoke microphone permission at any time through your device settings; some features will not function without it.
The Application uses artificial intelligence and machine-learning models to generate lessons, feedback, transcripts and spoken responses. AI-generated output may be inaccurate, incomplete or unexpected. You should not rely on it as a sole source of factual, professional, legal, medical or financial advice. You use AI-generated output at your own discretion and risk.
How voice data is processed is described in our Privacy Policy.
Certain features require a paid Subscription billed in advance on a recurring basis (for example weekly, monthly or annually) according to the plan You select. Unless cancelled, Subscriptions renew automatically at the end of each period at the then-current price.
In-app and web payments are processed by third-party payment providers, including Razorpay and, where applicable, the Google Play or Apple App Store billing systems. We do not store your full card or bank details; these are handled by the payment provider under their own terms and PCI-DSS standards. You agree to provide accurate billing information and authorise Us (or our provider) to charge the applicable fees and taxes.
You may cancel renewal at any time through your account settings, or through the relevant Store where the purchase was made through Store billing. Cancellation takes effect at the end of the current billing period; You retain access until then.
Except where required by applicable law (including the Consumer Protection Act, 2019), fees already paid are non-refundable. Where a purchase was made through a Store, that Store’s refund policy applies and refund requests must be directed to the Store. We may, at our sole discretion, grant refunds on a case-by-case basis.
We may change Subscription fees. Changes take effect at the start of the next billing period, and We will give You reasonable prior notice. Continued use after a change takes effect constitutes acceptance of the new fee.
We may offer free trials at our discretion. Unless You cancel before the trial ends, You will be automatically charged for the selected plan. We may modify or withdraw a trial offer at any time.
The Application and all Content (excluding material You submit) are owned by the Company or its licensors and are protected by copyright, trademark and other laws of India and other countries. All rights not expressly granted are reserved. “Zoobi”, our logos and trade dress may not be used without our prior written consent.
To the extent You generate learning materials or interactions through the Application (for example transcripts of your practice), You grant Us a worldwide, royalty-free licence to host, process and use such material to operate, provide and improve the Application, subject to our Privacy Policy.
If You send Us suggestions or feedback, You grant Us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use it without restriction or obligation to You.
The Application relies on and may link to third-party services (for example Google Firebase, Google Sign-In, Razorpay, and the app stores). We are not responsible for the content, policies or practices of third parties. Your use of third-party services is governed by their terms and privacy policies.
We may suspend or terminate your access at any time, without notice, if You breach these Terms or if We discontinue the Application. You may stop using the Application and delete your account at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnity and governing law) will survive.
The Application is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, to the maximum extent permitted by law. We do not warrant that the Application will be uninterrupted, error-free, secure, or that AI-generated output will be accurate or suitable for your purposes. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
To the maximum extent permitted by applicable law, the Company and its affiliates, directors, employees and suppliers shall not be liable for any indirect, incidental, special, consequential or punitive damages, or loss of profits, data, goodwill or business, arising out of or relating to your use of (or inability to use) the Application. Our total aggregate liability for all claims relating to the Application shall not exceed the greater of (a) the amount You paid Us in the twelve (12) months before the event giving rise to the claim, or (b) INR 5,000. Some jurisdictions do not allow certain limitations, so some of the above may not apply to You.
You agree to indemnify and hold harmless the Company and its affiliates, officers, employees and agents from any claims, losses, liabilities and expenses (including reasonable legal fees) arising out of your use of the Application, your breach of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to the below, the courts at Hazaribagh, Jharkhand, India shall have exclusive jurisdiction.
If You have a dispute, please first contact Us at zoobi@aieduservices.com so We can try to resolve it informally. If it cannot be resolved within thirty (30) days, the dispute shall be referred to and finally resolved by arbitration by a sole arbitrator appointed by the Company, conducted in English under the Arbitration and Conciliation Act, 1996, with the seat and venue at Hazaribagh, Jharkhand, India. Nothing prevents either party from seeking urgent injunctive relief from a court.
In accordance with the Information Technology Act, 2000 and the rules thereunder, complaints regarding the Application or Content may be sent to our Grievance Officer at zoobi@aieduservices.com. We will acknowledge complaints within 48 hours and endeavour to resolve them within the timelines prescribed by applicable law.
We may modify these Terms from time to time. Where changes are material We will make reasonable efforts to notify You (for example by in-app notice or email) at least 30 days before they take effect, and We will update the “Last updated” date above. Continued use after the changes take effect constitutes acceptance. If You do not agree, You should stop using the Application.
If any provision is held invalid or unenforceable, the remaining provisions remain in full effect. Our failure to enforce a right is not a waiver. These Terms, together with the Privacy Policy, constitute the entire agreement between You and the Company regarding the Application. If these Terms are translated, the English version prevails in case of conflict.
Questions about these Terms: zoobi@aieduservices.com